Terms of service

OVERVIEW

Welcome to EIGHTCAVES! This website is operated by EIGHTCAVES. Throughout the site, the terms “we”, “us”, and “our” refer to EIGHTCAVES. We offer this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

Please read these Terms of Service carefully before accessing or using our website. By visiting our site and/or purchasing something from us, you engage in our "Service" and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and policies referenced herein. These Terms apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content.

By placing an order with EIGHTCAVES, you confirm that you have read, understood, and agreed to these Terms of Service in their entirety. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services.

SECTION 1 - ONLINE STORE TERMS & ACCOUNT

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority and you have given us your consent to allow any of your minor dependents to use this site.

You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

To make a purchase, you may be asked to provide certain information, such as your email, billing, payment, and shipping details. You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store. You are solely responsible for maintaining the security of your account and for all activity that occurs under your account.

SECTION 2 - RETURN & REFUND POLICY

Our Return & Refund Policy is an integral part of these Terms of Service.

  • All Sales Are Final: Once a purchase is made, it is considered a final sale. We do not offer refunds, returns, or exchanges for any products sold. This policy applies to all customers worldwide. We encourage you to carefully review your order before completing your purchase.

  • Exceptions: Consumer protection laws in some jurisdictions may grant you certain statutory rights that cannot be waived. This policy does not override such rights. If an item is defective and your local laws mandate a remedy, we will adhere to those legal requirements.

  • Damaged or Incorrect Items: In the unlikely event you receive a damaged or incorrect item, please contact our customer service team at contact@eightcaves.com within 7 days of receiving your order. We will assess the situation on a case-by-case basis and may offer a resolution as required by law.

  • Policy Visibility: This "All Sales Final" policy is made available prior to purchase and is displayed on our website, including on product pages and at checkout, to ensure you are fully informed.

SECTION 3 - PRODUCTS AND ORDERS

We have made every effort to display as accurately as possible the colors and images of our products. We cannot guarantee that your computer monitor's display of any color will be accurate.

All descriptions of products or product pricing are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product at any time.

When you place an order, you are making an offer to purchase. We reserve the right to refuse or cancel any order for any reason at our discretion, including but not limited to product availability, errors in the description or price of the product, or error in your order. Your order is not accepted until we send you a shipping confirmation.

SECTION 4 - PRICES, BILLING, AND PAYMENT

Prices for our products are subject to change without notice. The price charged will be the price in effect at the time the order is placed. Posted prices do not include taxes or charges for shipping and handling. All such taxes and charges will be added to your merchandise total.

You agree to provide current, complete, and accurate purchase and payment information. You represent and warrant that (i) the credit card information you supply to us is true, correct, and complete, (ii) you are duly authorized to use such credit card for the purchase, (iii) charges incurred by you will be honored by your credit card company, and (iv) you will pay charges incurred by you at the posted prices, including all applicable taxes and shipping charges.

SECTION 5 - SHIPPING AND DELIVERY

All delivery times are estimates and are not guaranteed. We are not liable for any delays in shipments, including delays caused by the shipping carrier, customs, or other events beyond our control. Title and risk of loss pass to you upon our transfer of the products to the carrier.

SECTION 6 - INTELLECTUAL PROPERTY

Our Service and its entire contents, features, and functionality (including but not limited to all text, graphics, logos, images, and designs) are owned by EIGHTCAVES, its licensors, or other providers of such material and are protected by international copyright, trademark, and other intellectual property laws.

You must not reproduce, distribute, modify, create derivative works of, publicly display, or transmit any of the material on our website without our prior written consent. EIGHTCAVES’s names, logos, and slogans are trademarks of EIGHTCAVES. You must not use such marks without our prior written permission.

SECTION 7 - PROHIBITED USES

You are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial, or state regulations, rules, or laws; (d) to infringe upon or violate our intellectual property rights or the rights of others; (e) to harass, abuse, insult, harm, defame, slander, or discriminate; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code.

SECTION 8 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee that your use of our service will be uninterrupted, timely, secure, or error-free. The Service and all products delivered to you through the service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties, or conditions of any kind, either express or implied.

In no case shall EIGHTCAVES, our directors, officers, employees, affiliates, or agents be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, arising from your use of the service or any products procured using the service.

SECTION 9 - INDEMNIFICATION

You agree to indemnify, defend and hold harmless EIGHTCAVES and our affiliates, partners, officers, directors, agents, and employees, from any claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of your breach of these Terms of Service or your violation of any law or the rights of a third party.

SECTION 10 - GOVERNING LAW

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of Florida, United States.

SECTION 11 - CHANGES TO TERMS OF SERVICE

You can review the most current version of the Terms of Service at any time on this page. We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes.

SECTION 12 - CONTACT INFORMATION

Questions about the Terms of Service should be sent to us at contact@eightcaves.com.

Our contact information is:
EIGHTCAVES
contact@eightcaves.com
+1 (786) 309-8880